Terms & Conditions

Payment of Fees

All fees are to be paid monthly in advance by the 1st of the month.  Our fees are calculated monthly, this allows parents to budget as you will pay the same amount each month.

Payments to Hold Places

A payment of £200 is payable per child to secure your place. This will go towards your first month’s fees at Stepping Stones.

Notice

Four weeks notice is required via email to Tom@steppingstonesltd.com should you wish to remove your child from the nursery or change sessions. Fees will be due for the entirety of the notice period. Nursery places will only be held open for a period of two weeks (without contact) after this your place may be lost.

Bank Holidays, Annual Holidays and Sickness

In line with other nurseries, fees are charged for all holidays and are there are no refunds for sickness/absences.

Infectious Diseases

The Nursery reserves the right to refuse admission of a sick child. If a child becomes ill during the day we will request that they are picked up as soon as possible.

Absence from Nursery

Should your child be arriving late or not attending please contact us where possible. This allows us to cancel any meals if they have any dietary requirements or cancel any activities that may have been specially planned.

Belongings

The Nursery cannot be held responsible for your child’s personal possessions i.e. any toys etc. brought into the nursery. We also request that you dress your child in suitable clothing to take part in messy play.

Opening and Closing Times

The Nursery opens at 7.45 and closes at 18.00 every day of the week. On no account will children be allowed into the nursery before 7.45am. We request that parents collect their children and have left the premises by 18.00. A late collection charge of £20.00 will be added to your bill automatically in the event of collection after 18.00.

Privacy Policy

Our Privacy Policy can be found here. You can also report any potential breaches or request your data here.